Tell us what you think

The Imaging Department are committed to building healthier lives and are constantly looking at ways to improve the care and services we provide. We would like to know more about your experience so that we know how we are doing.

All feedback is taken seriously and is used to either praise staff for the excellent care or service they have provided, or used to make improvements where needed. Many improvements at our hospital have started with feedback from a patient, carer or visitor. You really can make a difference by telling us about your experience.

Please use our feedback system below to tell us what you think about your experience and care in our departments.

Note our moderating hours are between 9.00 am – 5.00 pm, Monday – Friday. We value your feedback and aim to post a response to all comments within one working day or next working day.

5 thoughts on “Tell us what you think”

  1. What a lovely afternoon I spent today with Claire in the MRI unit.
    For two weeks I had not slept or eaten properly. My nails were well chewed
    and my nerves were shot. Why did I allow myself to become so very stressed ?
    Previous bad experiences with scans. (not Solihull )
    Today Claire was the perfect host. She made me feel chilled and relaxed, great manner
    and wicked sense of humour. Very excellent professional.
    Patient Tip , Just sing/talk your way through it all .

    Imaging Service: : MRI
    This feedback relates to: : Solihull Hospital
    I am a : Patient
  2. I attended for an MRI appointment on Saturday evening at 5.55pm. (25 May 2019)

    Can you please pass on my gratitude to Lorraine and her colleagues, who were wonderful, very friendly and welcoming, putting me at ease. The appointment was efficient I was fully informed and reassured all the way through the appointment.

    Once again thank you to the team for doing such a fantastic job.

    Imaging Service: : MRI
    This feedback relates to: : Heartlands Hospital
    I am a : Patient
    1. Thank you for your kind feedback and I’m pleased to hear you’ve had a positive experience. I will ensure your feedback is shared with Lorraine and her colleagues. Many thanks, Group Manager & Lead Radiographer.

  3. I had to attend for an ultrasound scan at Solihull Hospital last week.

    Sharon carried this out with utmost professionalism. She instilled confidence from start to finish – not only that I was in extremely good hands clinically, but her manner and approach were just perfect! Just the right amount of explanation, an air of calm, kindness etc!

    Imaging Service: : Ultrasound
    This feedback relates to: : Solihull Hospital
    I am a : Patient
    1. Thank you for your kind feedback and I’m pleased to hear you’ve had a positive experience. I will ensure your feedback is shared with Sharon and the wider Ultrasound team. Many thanks, Group Manager & Lead Radiographer.

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